Privacy Policy

Last updated: August 12, 2026

Maigic Pack (“Maigic Pack,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, retain, and protect your information when you visit https://maigicpack.com, submit a request for quotation, communicate with us, or otherwise use our website and related services.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Personal Information We Collect

The information we collect depends on how you interact with our website.

Information You Provide to Us

When you submit a quote request, contact us, communicate through WhatsApp or email, or request information about our packaging products, we may collect:

• Your name

• Company name

• Business email address

• Telephone or WhatsApp number

• Country or region

• Product category

• Estimated order quantity

• Packaging sizes and specifications

• Material, printing and customization requirements

• Artwork, logos, designs or files you provide

• Messages and other correspondence with our team

• Any other information you voluntarily provide

If an order or payment is arranged through our website or an authorized service provider, we may also collect transaction, billing, shipping, and order-related information. Payment information is generally processed by third-party payment providers and is not stored directly by us.

Information Collected Automatically

When you browse our website, certain information may be collected automatically, including:

• IP address

• Browser and device type

• Operating system

• Approximate location

• Referring website

• Pages viewed

• Links and buttons clicked

• Date and time of visits

• Website activity and interaction data

• Cookie and similar technology identifiers

We use this information to operate the website, understand visitor activity, improve website performance, prevent misuse, and provide a better user experience.

2. How We Use Your Information

We may use personal information to:

• Review and respond to quote requests

• Recommend suitable packaging products and materials

• Prepare quotations, samples, specifications, or project proposals

• Communicate about sizes, printing, quantities, delivery, and customization

• Process and manage business inquiries or orders

• Provide customer support

• Coordinate with relevant packaging suppliers and service providers

• Improve our products, services, website, and customer experience

• Maintain business and communication records

• Detect fraud, misuse, security risks, or technical problems

• Comply with legal, accounting, regulatory, and contractual obligations

• Send marketing communications when you have consented or when otherwise permitted by law

You may unsubscribe from marketing communications at any time by using the unsubscribe link in the message or contacting us.

3. Quote Requests and Packaging Projects

Information submitted through our quote forms is used to evaluate your packaging requirements and provide a suitable response.

Because Maigic Pack works with packaging suppliers and service partners, we may share relevant project information with selected partners when reasonably necessary to:

• Confirm product availability

• Evaluate manufacturing feasibility

• Prepare pricing

• Produce samples

• Review artwork or printing requirements

• Arrange quality coordination

• Organize shipping or delivery

We limit the information shared to what is reasonably necessary for the applicable packaging project.

Please do not submit confidential artwork, trade secrets, or sensitive personal information unless it is necessary for your request and you are authorized to provide it.

4. Cookies and Similar Technologies

Our website uses cookies and similar technologies to:

• Provide essential website functions

• Remember preferences

• Maintain security

• Understand website traffic and performance

• Improve website functionality

• Support analytics, marketing, or advertising where applicable

Some cookies are necessary for the website to function. Other cookies may require your consent depending on your location.

You can manage available cookie choices through our cookie banner or your browser settings. Disabling certain cookies may affect some website features.

5. Shopify

Our store is hosted on Shopify. Shopify provides the ecommerce platform and related technology that allow us to operate our website.

Shopify may process information about website visitors and customers in accordance with its own privacy practices. Information may be processed in countries other than the country where you live.

You can learn more by reviewing the Shopify Privacy Policy.

Where available, you may also use Shopify’s privacy controls or privacy portal to manage certain privacy requests.

6. How We Disclose Personal Information

We may disclose personal information to:

• Shopify and website-hosting providers

• Quote-form and customer-service providers

• Email, messaging, and WhatsApp communication providers

• Analytics and website-performance providers

• IT, security, storage, and technical-support providers

• Packaging suppliers involved in a requested project

• Printing, design, sampling, inspection, logistics, and shipping partners

• Payment processors when a transaction is arranged

• Professional advisers, including accountants, auditors, insurers, and legal advisers

• Government authorities when required by applicable law

Service providers may only use information for the services they perform for us, subject to applicable agreements and legal requirements.

We may also transfer information as part of a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction.

We do not sell personal information for monetary compensation. However, certain uses of cookies, analytics, or advertising technologies may be considered “selling,” “sharing,” or targeted advertising under some privacy laws. Where required, we provide appropriate consent or opt-out choices.

7. International Data Transfers

Maigic Pack serves customers in different countries and may work with international suppliers and service providers.

Your information may therefore be processed or stored outside your country or region. Data-protection laws in those locations may differ from those in your place of residence.

Where required, we take reasonable measures to protect personal information transferred internationally.

8. Legal Bases for Processing

Where applicable law requires a legal basis, we process personal information based on one or more of the following:

• Your consent

• Taking steps at your request before entering into a contract

• Performing a contract with you or your company

• Our legitimate interests in operating and improving our business

• Compliance with legal obligations

• Protection of our rights, users, business, and website

You may withdraw consent where processing is based on consent. Withdrawal does not affect processing that occurred before consent was withdrawn.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Responding to your inquiry

• Managing a packaging project

• Maintaining business and transaction records

• Resolving disputes

• Enforcing agreements

• Meeting legal, tax, accounting, and regulatory requirements

Retention periods depend on the type of information, the nature of our relationship, and applicable legal requirements.

When information is no longer required, we may delete, anonymize, or securely dispose of it.

10. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. You should take appropriate care when sending information through the internet.

11. Your Privacy Rights

Depending on where you live, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of personal information

• Restrict or object to certain processing

• Withdraw consent

• Request a portable copy of certain information

• Opt out of marketing communications

• Opt out of certain data sharing or targeted advertising

• Submit a complaint to an applicable data-protection authority

To submit a request, contact us at info@maigicpack.com.

We may need to verify your identity before completing a request. Authorized agents may be required to provide evidence that they are permitted to act on your behalf.

These rights may be limited or subject to exceptions under applicable law.

12. Third-Party Websites and Services

Our website may contain links to third-party websites, social-media platforms, messaging services, or other external services.

We are not responsible for the privacy, security, content, or practices of third-party services. We recommend reviewing their privacy policies before providing information.

13. Children’s Privacy

Our website and services are intended for businesses and business professionals. They are not directed to children.

We do not knowingly collect personal information from children under the age required by applicable law. If you believe a child has provided personal information to us, please contact us so that we can review and delete it where appropriate.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal requirements.

The revised version will be posted on this page with an updated “Last updated” date. We encourage you to review this page periodically.

15. Contact Us

If you have questions about this Privacy Policy, our data practices, or your privacy rights, contact us at:

Maigic Pack
Website: https://maigicpack.com
Email: info@maigicpack.com
WhatsApp / Phone: +86 191-248-680-40

Business address:B8625, No. 3012 Banxue Avenue, Sakata Community, Sakata Subdistrict, Longgang District, Shenzhen City